Reception & Concierge Services

Receptionists are your company ambassadors. They way they interact with customers and communicate your brand values can make or break your company's image. A good receptionist contributes to the first impression of your guests and creates a warm and welcoming atmosphere for them.

Our smart and well presented receptionists and hotels concierges complement your current front of house team. They ensure that your guests' first and last impressions are handled as smoothly and professionally as they have come to expect.

These are few of the roles and services our receptionists can contribute to your business from check-in through check-out :

We also provide concierge services to hostels

Personality and attitude is key. Our receptionists are expected to project a professional manner and be energetic, bubbly, confident, well spoken, friendly, engaging, and confident while handling people in any situation without losing their sense of humour or getting flustered and impatient. They should be able to to create a warm and welcoming atmosphere for all guests with the key aim of retaining and attracting new customers.

As the first point of contact for all your visitors, our receptionists and concierges must be immaculately presented at all times.

All our receptionists and hotels concierges are fully licensed by the UK SIA authority and have a very good command of written and spoken English.

You can get a quote over the phone, or simply by sending us a brief description of your security requirements, using this form.

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