Supporting Security Officers with Anxiety and Depression: A Guide to Workplace Mental Wellbeing

The role of a security officer is inherently demanding, requiring constant vigilance, quick decision-making, and handling potentially high-stress situations. Given these pressures, mental health challenges such as anxiety and depression are not uncommon within the profession. Recognizing and addressing these issues is not just a matter of workplace productivity—it’s a duty of care that enhances overall well-being and operational effectiveness.

This guide outlines how to identify the signs of mental health struggles among security officers and the best ways to offer support.

Mental Wellbeing in the Workplace

Studies show that 1 in 6 employees experience mental health issues such as anxiety, depression, or work-related stress. In high-pressure roles like security, these challenges can significantly impact performance, decision-making, and situational awareness—potentially increasing risk.

A security team that is mentally well-supported is more alert, resilient, and effective in their duties. This makes identifying early signs of distress and providing appropriate support essential for both the well-being of the officer and public safety.

Recognizing Anxiety in Security Officers

What is Anxiety?

Anxiety is a natural response to stress, fear, or perceived threats—something security officers often encounter in their daily roles. However, when anxiety becomes persistent, overwhelming, and disproportionate, it can interfere with work performance and quality of life.

Common Signs of Anxiety in Security Officers

Physical Symptoms:

• ✅ Appearing fatigued, unrested, or drained.
• ✅ Excessive sweating, trembling, or shaking.
• ✅ Frequent dry mouth and drinking more than usual.

Behavioural Changes:

• ✅ Increased irritability or mood swings.
• ✅ Difficulty focusing or making decisions.
• ✅ Avoiding specific situations or responsibilities.
• ✅ Constantly expressing worry about past or future events.

Work Performance Issues:

• ✅ Inability to concentrate on tasks.
• ✅ Hesitation in decision-making or frequently passing responsibilities to others.
• ✅ Overreacting or underreacting to security threats.

How to Support a Colleague with Anxiety

Supporting a team member with anxiety doesn’t require professional expertise, but it does require awareness, empathy, and discretion.

Approach with Care:

• ✅ Gently ask if they are okay, showing concern without pressure.
• ✅ Offer a listening ear—sometimes, talking can ease anxiety.
• ✅ Respect their privacy—don’t push them to open up if they’re not ready.

Encourage Professional Help:

• ✅ Recommend Employee Assistance Programs (EAPs) or mental health support services.
• ✅ If their performance is affected, privately inform a manager or HR representative for further assistance.
• ✅ Maintain normal interactions—don’t treat them differently, which may add to their stress.

Understanding Depression in Security Officers

What is Depression?

Unlike temporary sadness, depression is a long-term mental health condition that affects thoughts, emotions, and behaviour. Security officers may be more susceptible due to irregular work hours, high-stress situations, and the emotional toll of their responsibilities.

Signs of Depression in Security Officers

Emotional and Behavioural Changes:

• ✅ Feeling persistently low, withdrawn, or unmotivated.
• ✅ Losing interest in work, hobbies, or social activities.
• ✅ Low self-esteem and confidence.

Physical and Cognitive Indicators:

• ✅ Moving or speaking more slowly than usual.
• ✅ Frequent fatigue or low energy.
• ✅ Difficulty concentrating on tasks such as reading, watching TV, or using a mobile phone.

Workplace Red Flags:

• ✅ Frequently arriving late or taking extended absences.
• ✅ Neglecting personal hygiene (e.g., unshaven appearance, unwashed uniform).
• ✅ Overeating or losing appetite.

How to Support a Colleague with Depression

Depression often develops gradually, making it hard for individuals to recognize the severity of their condition. As a colleague or manager, offering support can make a significant difference.

Start with Small Conversations:

• ✅ If they mention feeling low, express concern without judgment.
• ✅ Avoid minimizing their feelings—phrases like “just cheer up” can be counterproductive.

Look for Signs of Severe Distress:

• ✅ Self-harm indicators (e.g., visible cuts, burns, or bruises) should be immediately escalated to HR or a manager.
• ✅ Suicidal thoughts—if a colleague mentions self-harm or suicide, take it very seriously and seek professional help immediately.

Encourage Professional Support:

• ✅ Direct them to mental health resources and workplace support programs.
• ✅ If they are comfortable, suggest speaking to a trusted manager, HR, or mental health first-aider.
• ✅ Remind them that help is available, and they are not alone.

Taking Action: Resources for Mental Health Support

For those struggling with anxiety or depression, support is available. Encourage colleagues to seek help and remind them that mental health is just as important as physical well-being.

Confidential Support Services:

• 📞 Samaritans – Call 116 123 or email jo@samaritans.org for a response within 24 hours.
• 📱 Shout Crisis Text Line – Text "SHOUT" to 85258 for free, confidential support.
• 💻 Mind – Visit www.mind.org.uk for self-help resources and advice.

Emergency Support:

• 🚑 NHS 111 – Call 111 for medical guidance.
• 📞 Your GP – Contact your local doctor for mental health support.
• 🚨 Emergency Assistance – In a crisis, call 999 for immediate help.

Final Thoughts: A Culture of Mental Wellbeing

The mental health of security officers is a critical factor in maintaining a safe and effective workplace. By fostering a supportive culture, recognizing the warning signs, and offering guidance, businesses can ensure that their security teams stay resilient, focused, and mentally strong.

• 🔹 Create a workplace where mental health conversations are encouraged.
• 🔹 Train managers and employees on mental health awareness.
• 🔹 Prioritize well-being—because a healthy team is a strong team.

If you or someone you know is struggling, reach out for support—help is always available.